Using Alphanumeric Sender IDs with Twilio
ou can configure SMS status notifications so that they're delivered to your audience using an Alphanumeric Sender ID such as "Status" rather than a phone number.
Using a Sender ID helps your users quickly spot who the message is from and also means you don't have to buy a dedicated phone number from Twilio.
How to use a Sender ID with Sorry™
You must configure a messaging service and create a new alphanumeric sender within the messaging service sender pool in Twilio.
Click here to learn how to configure a new messaging service and add an alphanumeric sender via the sender pool.
Choosing a Valid Sender ID
Phone networks are quite specific about what you can use as your Sender ID, so follow these basic rules.
- It must be between 1 and 11 characters long.
- Only contain numbers and letters.
- It cannot contain spaces or special characters.
Some countries don't support using Alphanumeric Sender IDs or impose limits on when and what you can send; you can find out which countries support this feature on the Twilio help centre.