Common questions and support documentation

Help Docs

Getting Started

Set up status pages, components and branding.

5 articles

Managing Status Pages

Configure analytics, default notification options and more.

8 articles

Team Members & Logins

Help related to managing team members and permissions.

2 articles

Notifications Setup

Learn how to set up email, SMS and chat notifications.

5 articles

Subscribers & Notifications

Help & guides on subscribers & notifications

11 articles

Switching to Sorry™

How to migrate from services like Statuspage

1 article

Private Status Pages

Set up articles and guides for private pages

3 articles


We work well with a handful of integrations

4 articles


Help articles on how to manage billing

1 article

Legal Policies

All the legal bits you need to know

6 articles

What's New

Status Page Releases

16 articles

Admin Improvements

Keep track of the latest updates we make to the Admin user interface

11 articles

Security Updates

We are committed to maintaining a secure platform, catchup here about the latest secu

5 articles

Upcoming Features

Get involved and learn more about the latest updates we are working on.

1 article

Feature Sunsets

Information about discontinued or soon-to-be-retired product features.

1 article

Incident Tips

Part One: The calm before the storm

Planning and preparation: Pick your response team and get them ready to cope with an

3 articles

Part Two: Riding the waves

From first discovery through response and resolution, we show you how to communicate

4 articles

Part Three: Dealing with the aftermath

Learning from your failures, explaining them properly, and making it up to your custo

3 articles