Common questions and support documentation

Help Docs

Getting Started

Set up status pages, components and branding.

5 articles

Managing Status Pages

Configure analytics, default notification options and more.

8 articles

Team Members & Logins

Help related to managing team members and permissions.

2 articles

Notifications Setup

Learn how to set up email, SMS and chat notifications.

5 articles

Subscribers & Notifications

Help & guides on subscribers & notifications

11 articles

Switching to Sorry™

How to migrate from services like Statuspage

1 article

Private Status Pages

Set up articles and guides for private pages

3 articles


We work well with a handful of integrations

4 articles


Help articles on how to manage billing

1 article

Legal Policies

All the legal bits you need to know

6 articles

What's New

Upcoming Features

Get involved and learn more about the latest updates we are working on.

1 article

Status Page Releases

16 articles

Admin Improvements

Keep track of the latest updates we make to the Admin user interface

11 articles

Security Updates

We are committed to maintaining a secure platform, catchup here about the latest secu

5 articles

Feature Sunsets


1 article

Incident Tips

Part One: The calm before the storm

Planning and preparation: Pick your response team and get them ready to cope with an

3 articles

Part Two: Riding the waves

From first discovery through response and resolution, we show you how to communicate

4 articles

Part Three: Dealing with the aftermath

Learning from your failures, explaining them properly, and making it up to your custo

3 articles