You can now configure component subscriptions meaning your notifications are only sent to people who are directly affected by the parts of your platform they need to know about.

Ensuring that the right message gets to the right person is integral to good downtime communication.

Larger companies with more complex systems often have an increased challenge of people using only certain portions of the platform.

This means that blanket, audience-wide messages are often of little value, instead becoming more white-noise in the inbox.

Your audience can make this choice themselves when subscribing for updates by selecting to receive all notifications or only those about incidents affecting specific components.

Alternatively, you can choose which components your audience members are subscribed to through our updated API and Website Plugin.