How to invite & remove your teammates

This guide covers teammates who sign in to Sorry to manage your status pages.


Tip: Invite the CEO, along with someone from technical and someone from customer service too. Check out our People Places chapter in the Crisis Guide


To invite or remove teammates, you must be the account owner or have the Team role. Open Team Members under My Account.

The Invite 

Add in each new team members email address and an invite will be sent by email with instructions for creating their login. 

A teammate's assigned roles determine what they can do, and their page access determines which status pages they can manage. See Assigning Roles and Configuring Access Control.

Removing Someone

Use the X next to the team member to remove their access to manage your Sorry account.

For people who view a private status page using SAML, follow the separate viewer offboarding guide.

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