How To's | Sorry™ Help Center

How To's

Deep dives on how to setup and get the most from your Status Page

15 articles in this collection
Written by Robert and Robin Geall

How to connect a domain to your Status Page and setup SSL/TLS

Make sure to grab your DNS control panel login details, as you'll be needing these.

Written by Robin Geall
Updated over a week ago

Alphanumeric Sender IDs for SMS

Want to send your status page updates via SMS using a friendly Sender ID rather than a phone number? Here's how.

Written by Robert
Updated over a week ago

How to choose the right logo size

Wondering what size the logo on your status page should be? Here's a little advice.

Written by Robert
Updated over a week ago

Install Maintenance Pages on Nginx

Configure Nginx so you can quickly put your website into maintenance mode, and display a Sorry™ maintenance page.

Written by Robert
Updated over a week ago

Installing our Intercom Messenger App

We'll walk you through how to install our Intercom Messenger App, showcasing the latest from your status page on the home screen.

Written by Robert
Updated over a week ago

Only notify people about incidents affecting specific components

Reduce worry and confusion by only messaging people when the parts of your service they actually use are experiencing problems.

Written by Robert
Updated over a week ago

How to personalise the Intercom Messenger App for each Customer

Help prevent unneeded worry and confusion, only tell customers about incidents which affect the parts of your product they actually use.

Written by Robert
Updated over a week ago

Unsubscribe from all status notifications, permanently

Want to ensure that we never send you status notifications from any of our customers, now and forever?

Written by Robert
Updated over a week ago

How to connect and use SendGrid for publishing status page emails

Use a fresh API key with Mail Send full access permissions

Written by Robin Geall
Updated over a week ago

How to increase plan limits

Are you getting a rate limit exceeded message from the API?

Written by Robert
Updated over a week ago

How can I nest or group components?

If your product or service is fine-grained, grouping the various components on the status page can make things clearer to your audience.

Written by Robert
Updated over a week ago

How to invite & remove your team mates

You'll need the account owner login for this task.

Written by Robin Geall
Updated over a week ago

Where can I view my Invoices?

Want to view or download your invoices? or change the address that they're sent to? Here's how.

Written by Robert
Updated over a week ago

How to delete a status page

You will need to be logged in as the account owner for deleting a page

Written by Robin Geall
Updated over a week ago

Website Plugin

Prevent readers from dismissing website plugin notices

Because sometimes, you want them to display permanently.

Written by Robert
Updated over a week ago