Status Pages

Help articles and guidance on using our public status pages

15 articles in this collection
Written by Robert, Robin Geall, and Nic Coates

Switch to the new Service Status experience

A new way to experience service status with our latest theme

Written by Nic Coates
Updated over a week ago

Getting started

Create a new status page

Add a new status page to an account

Written by Nic Coates
Updated over a week ago

Adding components

Start building out your product structure with components

Written by Nic Coates
Updated over a week ago

Adding contact details, privacy policy & terms

Let your customers get in touch easily

Written by Nic Coates
Updated over a week ago

Adding a custom domain

Make sure to grab your DNS control panel login details, as you'll be needing these.

Written by Robin Geall
Updated over a week ago

Customising your page

Add a bit of personalisation to your page

Written by Nic Coates
Updated over a week ago

Managing your page

Notice Statuses

Learn about the different notice states

Written by Nic Coates
Updated over a week ago

Change the default publication & notification option

Configure a default option for when to publish and notify subscribers.

Written by Nic Coates
Updated over a week ago

How to delete a status page

You will need to be logged in as the account owner for deleting a page

Written by Robin Geall
Updated over a week ago

How to change the account owner

You can now change the owner of your account yourself through the Team Members screen.

Written by Robert
Updated over a week ago

Only notify people about incidents affecting specific components

Reduce worry and confusion by only messaging people when the parts of your service they actually use are experiencing problems.

Written by Robert
Updated over a week ago

Track customer engagement with your Status Page using Google Analytics

Written by Robin Geall
Updated over a week ago

Alphanumeric Sender IDs for SMS

Want to send your status page updates via SMS using a friendly Sender ID rather than a phone number? Here's how.

Written by Robert
Updated over a week ago

Team Members & Logins

How to invite & remove your teammates

You'll need the Account Owner or Team user role for this task.

Written by Robin Geall
Updated over a week ago

Configure SSO with any Identity Provider

Allow users to sign in and manage your status page from any SAML identity provider, be it your own, or one from the likes of Google or Okta.

Written by Robert
Updated over a week ago