Every status page has it's own random sorryapp.com subdomain (something like xyxyxye.sorryapp.com). 

Here's how you can connect your domain too, using either a subdomain of your own like  status.yourdomain.com , or using a root domain name specifically for the status page something like www.statusdomain.com 

tip: if you do opt for using a root domain, please use the www.yourstatusdomain.com

Let's get started by adding the Domain Name into Page Settings.

In this demo, I'm going to be using the subdomain status.example-inc.com.

Once the domain is added into page settings, you see a two new "pending" CNAME's ready for adding into your DNS panel. 

Tip: when choosing your status page domain, avoid using underscores as these can cause problems later on with SSL.

Next up, let's add both of the new CNAME's into your DNS control panel.

The first CNAME is for the Status Page Domain itself. 

It looks similar to the original random sorryapp.com domain, but this one is designed to only route traffic when using your new custom domain.


The second CNAME is for verifying and installing the SSL certificate.

Wait for our domain checker to confirm everything is ok

Once these new CNAME records have been added into your DNS, the Status Page domain will be confirmed generally within a few minutes and the SSL will automatically set up within an hour.

Tip: Enforcing CAA & DVC? - If you're enforcing CAA or DVC on your DNS records, please make sure amazon.com is listed.

Tip: Using Cloudflare for DNS? - Please set their Proxy Service to DNS only. We need it like this to verify the DNS records are alive and well.

When both CNAME records are confirmed, you are ready to roll. 


For additional help getting things setup or if you have any questions or comments, please say hello using the intercom button below.

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