Every status page has it's own random sorryapp.com subdomain (something like xyxyxye.sorryapp.com). 

Here's how you can connect your domain too, using either a subdomain of your own like  status.yourdomain.com , or using a root domain name specifically for the status page something like www.statusdomain.com 

tip: if you do opt for using a root domain, please use the www.yourstatusdomain.com

Let's get started by adding the Domain Name into Page Settings.

In this demo, I'm going to be using the subdomain status.example-inc.com.

Once the domain is added into page settings, you see a new "pending" CNAME ready for adding into your DNS panel. 

Tip: when choosing your status page domain, avoid using underscores as these can cause problems later on with SSL.

Next up, let's add the new CNAME into your DNS control panel.

It looks similar to the original random sorryapp.com domain, but this one is designed to only route traffic when using your new custom domain.

Wait for our domain checker to confirm everything is ok

Once the new CNAME record has been added into your DNS, the Status Page domain and SSL will be confirmed generally within a few minutes.

Tip: Enforcing CAA & DVC? - If you're enforcing CAA or DVC on your DNS records, please make sure letsencrypt.org is listed.

Tip: Using Cloudflare for DNS? - Please set their Proxy Service to DNS only. We need it like this to verify the DNS records are alive and well.

When both CNAME records are confirmed, you are ready to roll. 


For additional help getting things set up or if you have any questions or comments, please say hello using the intercom button below.

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