Alphanumeric Sender IDs for SMS

You can configure SMS status notifications so that they're delivered to your audience using an Alphanumeric Sender ID such as "ExampleStatus" rather than a phone number.

Using a Sender ID helps your users quickly spot who the message is from, and also means you don't have to buy a dedicated phone number from Twilio or Nexmo.

Enter your chosen Sender ID into the "Sender ID / Number" field when configuring your SMS settings from within the Sorry™ UI - that's it.

Phone networks are quite specific about what you can use as your Sender ID,  so follow these basic rules.

Some countries don't support the use of Alphanumeric Sender IDs, or impose limits on when and what you can send; you can find more vendor-specific information on sender IDs from both Nexmo and Twilio.